Thank you for shopping at Simbird.net If you are not entirely satisfied with your purchase, we’re here to assist you.
Our products can be returned for any reason within 15 days of receiving the product.
- To be eligible for a return, please make sure that:
- The product was received in the last 15 days
- The product is in its original packaging
- The product is in ‘as new’ condition, is not damaged and contains all accessories
- You obtained a Return Merchandise Authorization (RMA) number from us
Products that do not meet these criteria will not be considered for return or refund or may be subject to a restocking fee.
To obtain a Return Merchandise Authorization and Number (RMA), contact Montauk Systems Corporation by email @ jjdmontauk@aol.com
Return the product: with its original packing and the RMA number, to the address provided by Montauk Systems Corporation. Product that is returned missing accessories, or has visible signs of use or damage may be accepted for refund at the discretion of Montauk Systems and may be subject to a restocking fee.
Shipping charges: Shipping charges incurred in connection with the return of a product are non-refundable.
The customer is responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Montauk Systems.
Damaged: items If you received a damaged product, please notify us immediately for assistance by email @ jjdmontauk@aol.com
Sale & Refurbished: Items Sale or refurbished items may not be refunded.
Contact us: If you have any questions about our Returns and Refunds Policy, please contact us by email @ jjdmontauk@aol.com